Pickup Services

Central Warehouse offers a variety of pickup services. We pick up packages prepared for shipping, cartridges for recycling, and returns. We also pick up confidential documents for shredding. For emergency same day service, please call 860-486-6297.

Pickup Shipping, Cartridges, and Returns

We provide pickup of packages prepared for shipping, cartridges for recycling (printer/fax toners), and returns. There is no charge.

Shipping

Request Pickup—Packages Prepared for Shipping

We ship out packages every day, including Federal Express, UPS, and DHL. Service includes ground, overnight, and international. Shipping items must be properly packaged, addressed, and accompanied by a Transfer Voucher (BO-20) firmly attached. If required, the shipment must also include the air bill. For more information, see Shipping.

Cartridges for Recycling

Request Pickup—Cartridges for Recycling

We pick up used toner cartridges for proper recycling. Recycling is good for the environment and beneficial to the University. Proceeds are used to offset costs associated with recycling old University computers and other electronic equipment. Please follow these steps for cartridge pickups:

  1. After removing a new cartridge, insert your used cartridge inside the box and write RECYCLE on the box.
  2. Complete and submit the Pickup Form (before 4:30 pm for next day service).
  3. Give the cartridge to the Central Warehouse drivers when they see you for the pickup.

Returns

Request Pickup—Returns

We pick up Central Warehouse product returns. Please follow these steps for return pickups:

  1. Complete a Transfer Voucher (BO-20) for Credit.
    • Reference the original order number and/or attach a copy of the packing list.
    • Reference the Central Warehouse item number.
    • State the reason for the return.
  2. Attach the Transfer Voucher to the return item.
  3. Complete and submit the Pickup Form (before 4:30 pm for next day service).
  4. Give the return to the Central Warehouse drivers when they see you for the pickup.

We also pick up vendor returns. Except for Office Depot and Fisher Scientific, vendor returns must include a BO-800 form and a Transfer Voucher (BO-20).

Office Depot Returns: All returns must be processed through MaryAnne Brennan, the Office Depot on-site representative. Email Maryanne.brennan@officedepot.com.

Fisher Scientific Returns: Call Fisher Scientific, 1-800-766-7000 and request a Return of Goods Authorization Shipping Label. Affix the label to the carton you are returning. Please do not send your BO-800 vendor return paperwork to Central Warehouse. (The BO-800 form is for your records.)

Pickup Shredding

Request Shredding Service

We provide shredding service at no charge for CONFIDENTIAL University documents only. This service is NOT for recycling documents that are NOT confidential.

Before submitting a shredding request to Central Warehouse, permission to destroy state records must be granted. Visit Records Compliance for complete information. For additional information about records management, visit Connecticut Public Records Administration.

Confidential documents for shredding must be boxed, sealed, and labeled with the department name, phone, and contact person. Metal parts such as paper clips should be removed and the documents should not be in binders or part of a wire-bound notebook.

Pickup Storage

Request Pickup—Storage

Documents for storage must be boxed, sealed, and labeled with the department name, phone, and contact person.

Storage rates increased effective July 1, 2017: Storage Fees FY 18